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Informational CSBS Aug 20, 2026

Debt Collection Settlement with NewRez LLC

A multistate settlement was reached with NewRez LLC, resulting in a $15. 5 million settlement for improper force-placed insurance charges.

A multistate settlement was reached with NewRez LLC, resulting in a $15.5 million settlement for improper force-placed insurance charges.

What changed

The settlement included financial remediation for affected borrowers and enhanced monitoring for compliance.

Compliance perspective

Mortgage servicers must strengthen their compliance practices to avoid similar issues in future.

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  • Info CSBS Aug 20, 2026

    Debt Collection Settlement with NewRez LLC

    A multistate settlement was reached with NewRez LLC, resulting in a $15. 5 million settlement for improper force-placed insurance charges.

  • Action Multistate Settlement Aug 19, 2026

    August 2026 Monthly Settlement with NewRez LLC

    State financial regulators announced a nearly $15. 5 million settlement with NewRez LLC related to improperly charged insurance.

  • Action Iowa Insurance Division IA Jul 27, 2026

    Iowa Insurance Division revokes nonresident producer license and orders restitution

    On July 20, 2026, the Iowa Insurance Division announced a consent order against Starrla Ramae Norman revoking her Iowa nonresident insurance producer license. The order bars her from Iowa insurance business and Iowa securities-industry participation, and requires $44,954 in restitution plus $10,000 in investigative and prosecution costs.