General liability (GL)
Covers third-party bodily injury and property damage that arise from your operations, premises, or products.
Professional liability (E&O)
Covers financial loss a client claims because of an error, omission, or bad advice in the professional service you delivered.
| Feature | General liability (GL) | Professional liability (E&O) |
|---|---|---|
| Kind of harm | Physical: bodily injury and property damage | Financial: loss from a service that fell short |
| Typical claim | A visitor slips at your office, or you damage a client's property | A client says your advice or work cost them money |
| Who usually requires it | Landlords, venues, and most commercial contracts | Clients hiring you for expertise, plus many professional licenses |
| Coverage trigger | Commonly occurrence-based | Commonly claims-made, so prior-acts coverage matters |
| Part of a BOP | Yes, GL is one half of a business owner's policy | No, professional liability is bought separately |
Best for
Pick General liability (GL)
Lead with general liability when your exposure is physical: foot traffic, premises, products, or work on someone else's property. Nearly every business should carry it.
Best for
Pick Professional liability (E&O)
Add professional liability when clients pay you for advice, analysis, or specialized work, or when a license or client contract requires it.
Physical harm versus financial harm
The cleanest way to tell these apart is the kind of harm each one answers for. General liability responds when someone outside your business is physically hurt or their property is damaged because of your operations. Think of a client who trips in your lobby or a laptop your team knocks off a desk on site. Professional liability, also called errors and omissions, responds when a client says the work itself caused them a financial loss: a missed step, an error in a filing, or advice that did not hold up.
Because they cover different events, one rarely substitutes for the other. A general liability policy will not pay a claim that you gave bad advice, and a professional liability policy will not pay for a slip-and-fall. That is why most service businesses carry both, often starting with general liability inside a business owner's policy and adding errors and omissions on top.
Which one your contracts ask for
Read the requirement before you buy. Leases and venue contracts almost always ask for general liability with specific limits. Client contracts and many professional licenses ask for professional liability. When both appear, you need both lines, not a higher limit on one. Request a quote and we will map the lines to what your contracts actually demand.
Frequently asked
- Do I need both general and professional liability?
- Usually, yes. They cover different harm. General liability handles physical injury and property damage, professional liability handles financial loss from your work. A claim of one type is not paid by the other policy.
- Is professional liability the same as errors and omissions?
- Yes. Professional liability and errors and omissions (E&O) are two names for the same coverage. Some professions use a more specific label, such as malpractice for medical fields or lawyer professional liability for attorneys.